Terms and conditions

Onholland B.V. – trading as Jebbari

Last updated: 11 November 2026

Article 1 – Definitions

For the purposes of these General Terms and Conditions, the following definitions apply:

1. Jebbari: Onholland B.V., trading under the business name Jebbari, registered in Amsterdam, the Netherlands, with the Dutch Chamber of Commerce under number 93721382.

2. Client: any natural person or legal entity entering into an agreement with Jebbari or requesting a quotation.

3. Consumer: a natural person acting for purposes outside their trade, business or profession.

4. Agreement: any arrangement between Jebbari and the Client concerning the provision of services, products or work.

5. Services: all services offered by Jebbari, including software development, web development, consultancy, technical advice, digital strategy, maintenance, implementation and related services.

6. Work: all activities performed by Jebbari in connection with an Agreement.

7. Project: a defined assignment or collaboration with an agreed objective, scope and timeline.

8. Written: communication by letter or electronic means, including email.

9. Additional Work: work falling outside the originally agreed scope of an assignment.

Article 2 – Company Information

The services are provided by:

Onholland B.V.
Trading as: Jebbari

• Chamber of Commerce number: 93721382

• Registered address: Louise de Colignystraat 35 C, 1055 XE Amsterdam, The Netherlands

• Email: hosseinjebbari@gmail.com

• Website: https://jebbari.nl

References to Jebbari in these Terms and Conditions shall mean the legal entity identified above.

Article 3 – Applicability

1. These Terms and Conditions apply to all quotations, offers, agreements, assignments and services provided by Jebbari.

2. By requesting a quotation, placing an order or entering into an Agreement, the Client acknowledges these Terms and Conditions.

3. Deviations from these Terms and Conditions are only valid if agreed upon in writing by both parties.

4. Any general terms and conditions of the Client shall not apply unless expressly accepted in writing by Jebbari.

5. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

6. Jebbari reserves the right to amend these Terms and Conditions. Amendments shall not apply retroactively to existing agreements. Changes to ongoing agreements will be communicated in a timely manner, subject to mandatory legal rights.

Article 4 – Quotations and Offers

1. All quotations and offers issued by Jebbari are non-binding unless expressly stated otherwise.

2. A quotation shall, where applicable, specify the scope of work, pricing, estimated timeline and any additional arrangements.

3. Quotations remain valid for the period stated therein. If no validity period is specified, the quotation shall remain valid for 30 days.

4. An Agreement is established when the Client accepts a quotation in writing or electronically, or when Jebbari begins performing the agreed work with the Client's consent.

5. Obvious errors, inaccuracies or typographical mistakes in quotations and offers shall not bind Jebbari.

6. Verbal commitments shall only be binding once confirmed in writing.

7. A quotation only covers the services expressly described and does not automatically include additional work.

Article 5 – Performance of Services

1. Jebbari shall perform the agreed services to the best of its knowledge, ability and professional standards.

2. Jebbari undertakes an obligation of reasonable efforts unless a specific result has expressly been guaranteed in writing.

3. The Client shall provide all information, materials, access and cooperation reasonably required for the proper performance of the Agreement.

4. Jebbari shall not be responsible for delays caused by incomplete, inaccurate or late information supplied by the Client.

5. Jebbari may engage external specialists, suppliers and subcontractors when necessary for the performance of its services.

6. Jebbari reserves the right to organise its work in a technically and operationally appropriate manner, provided that the agreed deliverables and commitments are respected.

7. The Client is responsible for the accuracy and legality of all information and materials supplied to Jebbari.

Article 6 – Project Planning and Delivery

1. Project schedules and delivery dates are estimates unless expressly agreed in writing as binding deadlines.

2. Jebbari shall inform the Client when a material delay is anticipated.

3. The Client shall provide feedback, approvals and required materials in a timely manner.

4. Failure by the Client to respond within a reasonable period may result in adjustments to the project schedule.

5. A deliverable shall be deemed accepted when the Client approves it in writing or uses it without reservation.

6. Any defects identified by the Client must be reported in writing within a reasonable period and described with sufficient detail.

7. Minor deviations that do not materially affect the functionality of the deliverable shall not constitute grounds for rejecting delivery.

Article 7 – Pricing and Fees

1. All prices are stated in euros unless otherwise agreed.

2. Prices quoted to business Clients are exclusive of VAT unless expressly stated otherwise.

3. Consumer prices shall include VAT where legally required.

4. Jebbari may charge fixed project fees, hourly rates, subscriptions or recurring service fees.

5. Additional work not included in the original quotation may be invoiced separately.

6. External costs, including licences, hosting, domain registrations, API usage and software subscriptions, shall be specified separately or passed on to the Client where agreed.

7. Price adjustments for ongoing agreements shall only take place in accordance with the Agreement or applicable law.

Article 8 – Payment and Invoicing

1. Invoices must be paid within 14 calendar days of the invoice date unless otherwise agreed in writing.

2. Jebbari may require an advance payment or payment in instalments.

3. For projects, payment schedules may be agreed based on project milestones or delivery stages.

4. Any objections to an invoice must be submitted in writing within 14 days of the invoice date. Such objections shall not suspend payment of undisputed amounts.

5. In the event of late payment, the Client shall owe statutory interest to the extent permitted by applicable law.

6. Reasonable extrajudicial collection costs may be charged in accordance with applicable legal requirements.

7. In the event of overdue payment, Jebbari may suspend its services following an appropriate warning and subject to applicable legal obligations.

8. Suspension of services does not release the Client from payment obligations that have already arisen.

Article 9 – Additional Work and Changes

1. Work falling outside the original scope of the Agreement shall be considered Additional Work.

2. Additional Work may result from new requirements, changes in functionality, revised specifications or additional technical requirements.

3. Jebbari shall inform the Client in advance of any potential additional costs and effects on the project timeline.

4. Additional Work shall only be performed following the Client's approval, unless otherwise agreed in writing.

5. Minor adjustments reasonably required as part of the originally agreed work shall not automatically be considered Additional Work.

Article 10 – Software Development and Digital Services

1. Software development shall be based on the agreed functionalities and specifications.

2. Jebbari develops software using professional development practices and aims to deliver stable and secure solutions.

3. Jebbari cannot guarantee that software will be entirely free from errors, vulnerabilities or interruptions.

4. Compatibility with browsers, operating systems, devices, APIs and external services is only guaranteed where expressly agreed.

5. Changes to external systems, APIs, frameworks or software libraries may affect the functionality of delivered solutions.

6. The Client is responsible for testing and reviewing delivered functionalities in a timely manner.

7. Open-source components and external software libraries may be incorporated into projects. Their applicable licence terms shall remain in force.

Article 11 – Hosting, Maintenance and Availability

1. Hosting, maintenance, monitoring and technical support are only included where expressly agreed.

2. Jebbari aims to provide reliable and secure digital services but does not guarantee uninterrupted availability unless a specific Service Level Agreement (SLA) has been agreed in writing.

3. Maintenance, updates, security work and technical incidents may result in temporary service interruptions.

4. External hosting providers, domain registrars and other suppliers may affect service availability.

5. Jebbari shall not be liable for disruptions caused solely by external parties beyond its reasonable control.

6. The Client remains responsible for managing their own accounts, passwords and access credentials.

7. Backups are only included where expressly agreed. The Client remains responsible for maintaining independent backups of its data unless otherwise agreed.

Article 12 – Intellectual Property Rights

1. All intellectual property rights relating to concepts, designs, source code, documentation, text, graphical elements, software and other materials developed by Jebbari shall remain with Jebbari or the relevant rights holder unless otherwise agreed in writing.

2. Upon full payment, the Client shall receive the agreed right of use or, where expressly agreed, the transfer of specified intellectual property rights.

3. Any licence granted shall be non-exclusive unless expressly agreed otherwise in writing.

4. The Client may not reproduce, sell, sublicense or commercially exploit Jebbari's materials outside the agreed licence without prior written permission.

5. Existing frameworks, libraries, generic components, development methods and reusable code shall remain the property of Jebbari or their original rights holders.

6. Open-source components remain subject to their respective licence conditions.

7. The Client warrants that any materials supplied to Jebbari do not infringe the rights of third parties.

8. Any transfer of intellectual property rights shall be documented in writing, specifying the scope of the transfer.

Article 13 – Confidentiality

1. Both parties shall treat confidential information received during their cooperation as confidential.

2. Confidential information may only be used for the purpose of performing the Agreement.

3. This obligation does not apply to information that is publicly available, lawfully obtained from third parties or required to be disclosed by law.

4. Both parties shall take reasonable measures to protect confidential information.

5. The confidentiality obligation shall remain in force after termination of the Agreement.

Article 14 – Privacy and Personal Data

1. Jebbari processes personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

2. Jebbari's Privacy Policy describes which personal data is processed and for what purposes.

3. Where Jebbari processes personal data on behalf of the Client, additional arrangements and a data processing agreement may be required.

4. The Client is responsible for ensuring that it has a valid legal basis for any personal data supplied to Jebbari.

5. Both parties shall reasonably cooperate in fulfilling their data protection obligations.

Article 15 – Client Responsibilities

1. The Client is responsible for providing accurate and complete information in a timely manner.

2. The Client shall ensure that it has all necessary rights, permissions and licences for materials supplied to Jebbari.

3. The Client remains responsible for legal compliance in relation to its own business activities and use of delivered services.

4. The Client shall not use Jebbari's services for unlawful activities.

5. The Client is responsible for the management and security of its own accounts and access credentials.

Article 16 – Liability

1. Jebbari shall only be liable for direct damages that are the immediate result of an attributable failure to perform the Agreement, to the extent that such liability exists under applicable law.

2. To the extent permitted by law, Jebbari's total liability per event or related series of events shall be limited to the amount paid by the Client to Jebbari for the relevant assignment during the preceding 12 months, up to the amount paid out under any applicable liability insurance policy, plus the applicable deductible.

3. If no insurance payment is made, the maximum liability shall be limited to the amount paid by the Client to Jebbari for the relevant assignment during the preceding 12 months.

4. To the extent permitted by law, Jebbari shall not be liable for indirect damages, consequential losses, loss of profits, loss of anticipated savings, business interruption or loss of data.

5. The limitations in this Article shall not apply to damages resulting from wilful misconduct or deliberate recklessness by Jebbari's management, or where such limitations are prohibited by law.

6. Nothing in these Terms and Conditions shall exclude liability for death or personal injury where such exclusion is prohibited by law.

7. The Client shall take reasonable measures to prevent and mitigate damages.

8. Any claim for compensation shall not expire earlier than permitted by applicable law.

Article 17 – Force Majeure

1. Force majeure means any circumstance beyond Jebbari's reasonable control that makes temporary or permanent performance impossible.

2. Such circumstances may include internet and telecommunications failures, power outages, cyberattacks, government measures, natural disasters, war, pandemics, strikes and serious disruptions affecting external suppliers.

3. During a force majeure event, Jebbari's obligations shall be suspended for the duration of the event.

4. If the force majeure situation continues for more than 60 days, either party may terminate the relevant Agreement in writing without an obligation to pay damages.

5. Services already performed and costs already incurred may be invoiced.

Article 18 – Duration and Termination

1. The Agreement shall be entered into for the agreed duration or, if no end date is specified, for an indefinite period.

2. Agreements entered into for a fixed term shall end in accordance with their agreed terms.

3. Agreements for an indefinite period may be terminated in writing, subject to the agreed notice period or, in the absence of such an agreement, a reasonable notice period.

4. Either party may terminate the Agreement if the other party materially breaches its obligations and fails to remedy such breach within a reasonable period following written notice of default, unless performance has become permanently impossible.

5. Upon termination, payment obligations for work already performed and agreed costs shall remain payable.

6. Provisions intended by their nature to survive termination, including confidentiality, intellectual property and liability provisions, shall remain in effect.

Article 19 – Complaints and Disputes

1. Complaints regarding the performance of services must be submitted in writing as soon as reasonably possible and with sufficient detail.

2. Jebbari shall be given a reasonable opportunity to investigate the complaint and, where appropriate, propose a solution.

3. Both parties shall first attempt to resolve disputes through mutual consultation.

4. If no resolution can be reached, either party may refer the dispute to the competent court.

5. Mandatory consumer protection and jurisdiction rules shall remain applicable to Consumers.

Article 20 – Governing Law

1. All Agreements between Jebbari and the Client shall be governed by the laws of the Netherlands.

2. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded to the extent permitted by law.

3. Disputes shall be submitted to the competent court in the Netherlands, subject to mandatory jurisdiction rules and consumer rights.

Article 21 – Final Provisions

1. These Terms and Conditions, together with the relevant quotation and any additional written agreements, form the basis of the cooperation between Jebbari and the Client.

2. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

3. In such circumstances, the parties shall seek to agree on a valid replacement provision that most closely reflects the purpose and intent of the original provision.

4. The latest version of these Terms and Conditions is available through the Jebbari website.

5. These Terms and Conditions have been prepared in English. In the event of any discrepancy between language versions, the Dutch version shall prevail to the extent permitted by applicable law.

Onholland B.V. – Jebbari

Louise de Colignystraat 35 C
1055 XE Amsterdam
The Netherlands

Chamber of Commerce: 93721382
Email: hosseinjebbari@gmail.com
Website: https://jebbari.nl